Purchasing Licenses

This guide walks you through the process of purchasing a Kinesis API license through the License Server. Whether you’re upgrading from the Community plan or purchasing your first license, this documentation will help you complete your purchase successfully.

Before You Purchase

Prerequisites

Before purchasing a license, ensure you have:

Created a License Server Account: See Accessing the License Server
Completed Your Profile: Updated all business and billing information
Chosen Your Plan: Reviewed available plans and selected the right tier
Determined Your Needs: Calculated required instances and users

Planning Your Purchase

Consider these factors when planning your license purchase:

Number of Instances

Instance: A single installation of Kinesis API
Self-Hosted: Each server running Kinesis API counts as one instance
Managed: Each environment (production, staging, etc.) counts as one instance
Development: Community licenses work for development environments

Number of Users

Per Instance: User limits apply to each instance separately
User: Anyone with login credentials to access the instance
API-Only Users: May not count depending on your use case
Service Accounts: Typically count as users

Billing Period

Monthly: Pay month-to-month with flexibility to cancel
Yearly: Save money with annual commitment (typically 2 months free)

The Purchase Process

Step 1: Select Your Plan

Log in to the License Server
Navigate to “Plans” or “Purchase License”
Review available plans:
- Essential ($99/month): For growing applications
- Professional ($499/month): For professional teams
- Enterprise ($50/user/month): For large organizations

Step 2: Configure Your License

Purchase License Modal

On the license configuration page, click on the “Purchase a new License” button and specify:

Instance Count

Enter the number of instances you need
The system will calculate the total based on:
- Plan base price
- Number of instances
- Billing period selection

User Count

Enter the number of users per instance
For Enterprise plans, this determines your per-user pricing
For other plans, ensure you stay within plan limits

Important: User counts should represent your maximum expected users per instance. Exceeding limits may require an upgrade.

License Name

Give your license a descriptive name
Examples:
- “Production Environment”
- “Company Name - Main API”
- “Project Name License”

Step 3: Apply Coupons (Optional)

If you have a promotional or discount coupon:

Enter your coupon code
Verify the discount is reflected in the total

Coupon types may include:

Percentage Off: Reduces price by a percentage (e.g., 20% off)
Fixed Amount: Reduces price by a set amount (e.g., $50 off)
Free Trial Extension: Adds free months to your subscription
Feature Unlock: Grants access to specific features

Step 4: Choose Billing Period

Select your preferred billing cycle:

Monthly Billing

Pros:
- Lower upfront cost
- Month-to-month flexibility
- Easy to cancel or change
Cons:
- Higher overall yearly cost
- Monthly payment processing

Yearly Billing

Pros:
- Significant savings (typically 2 months free)
- Single annual payment
- Locked-in pricing for the year
Cons:
- Higher upfront cost
- Annual commitment
- Refund policies may apply

Step 5: Review Your Order

Before completing your purchase, review:

Plan Name: Confirm correct plan selected
Instance Count: Verify number of instances
User Count: Check user allocation
Billing Period: Confirm monthly or yearly
Subtotal: Base price calculation
Discounts: Applied coupons or promotions
Total Amount: Final price to be charged

Step 6: Complete Payment

Supported Payment Methods

The License Server doesn’t currently support payment methods but should feature various ones in the future:

Credit Cards: Visa, MasterCard, American Express
Debit Cards: Major providers accepted
Bank Transfer: For Enterprise customers (contact sales)
PayPal: Available in most regions
Other Methods: May vary by region

Payment Information

Select your payment method
Enter required details:
- Card number
- Expiration date
- CVV/Security code
- Billing address
Review the payment terms
Click “Complete Purchase” or “Pay Now”

Payment Confirmation

After successful payment:

You’ll see a confirmation screen with:
- Order number
- Transaction ID
- License details
Check your email for:
- Payment receipt
- License key
- Activation instructions

After Purchase

License Activation

License Server License Page

Once your payment is confirmed:

Administrator Review: An administrator will validate your payment
License Activation: Your license status will change to ACTIVE
Email Notification: You’ll receive confirmation when activated
License Key: Available in your License Server dashboard

Timeline: License activation typically occurs within 24 business hours. For urgent activations, contact support@kinesis.world.

Accessing Your License Key

To retrieve your license key:

Log in to the License Server
Navigate to “Manage Licenses”
Find your purchased license
Copy your License Key (format: XXXXXX-XXXXXX-XXXXXX-XXXXXX)

Next Steps

After receiving your license key:

Activate it in your Kinesis API instance
Verify all features are accessible
Configure your instance according to your plan
Review the usage documentation to get started

Managing Your License

Viewing License Details

In your License Server dashboard, you can view:

License Status: Active, Suspended, Expired, Revoked
Plan Details: Current plan and features
Instance/User Counts: Allocated resources
Billing Information: Next payment date and amount

License Statuses

INACTIVE

Payment received but not yet validated
Awaiting administrator approval
Temporary status during processing

ACTIVE

License is valid and working
All features accessible
Payment current

SUSPENDED

Payment failure or overdue
Temporary restriction
Can be reactivated by updating payment

REVOKED

Permanent license termination
Violation of terms or non-payment
Requires new purchase to restore access

Renewal and Changes

Automatic Renewal

For active licenses:

Monthly: Automatically renews on the same date each month
Yearly: Renews on anniversary of purchase date
Payment Method: Uses saved payment information
Notifications: Email reminders sent before renewal

Manual Renewal

If automatic renewal fails:

You’ll receive email notification
Log in to License Server
Navigate to your license details
Click “Renew Now”
Update payment information if needed
Complete renewal payment

Modifying Your License

Upgrading

To upgrade your plan:

Go to license details in License Server
Click “Upgrade Plan”
Select new plan tier
Pay difference for remaining billing period
Changes apply immediately

Downgrading

To downgrade your plan:

Go to license details
Click “Change Plan” or “Downgrade”
Select lower plan tier
Changes apply at next billing cycle
Credit may be applied to next bill

Changing Instance/User Counts

To modify allocations:

Contact support via the ticketing system
Specify required changes
Additional fees may apply
Changes processed by administrator

Important: Changes to licenses after purchase may incur additional fees based on the modifications requested, and should be requested via a support ticket.